Order Info/Policies
TO PLACE AN ORDER
TO PLACE AN ORDER, JUST ADD THE ITEM TO YOUR BASKET AND THEN ENTER CREDIT CARD INFO, OR IF YOU PREFER, EMAIL YOUR ORDER OR CALL US AT 1-561-314-5758.
WHEN ORDERING SANDALS AND SHOES, SELECT:
Item # & Size ALL CUSTOM ORDERS MUST BE EITHER PHONED IN AT 1-561-314-5758 OR SENT VIA EMAIL.
WHEN ORDERING SHIRTS, PROVIDE:
Item # & SizeCANCELLATION OF ORDERS
TWINKLE TOES HAS THE RIGHT TO CANCEL ANY ORDER DUE TO A TYPOGRAPHICAL ERROR OR FOR AN ITEM THAT IS NO LONGER AVAILABLE OR OUT OF STOCK. IF YOUR CREDIT CARD HAS BEEN CHARGED AND YOU DO NOT WANT AN ALTERNATE STYLE, TWINKLETOES WILL IMMEDIATELY ISSUE A CREDIT TO YUR ORIGINAL FORM OF PAYMENT.
DELIVERY INFO
WHILE WE DO HAVE INVENTORY IN SOME DESIGNS, MOST ARE MADE TO ORDER. THEREFORE, PLEASE ALLOW 7-10 BUSINESS DAYS FOR YOUR ORDER TO SHIP. IF YOU ARE IN A RUSH, PLEASE EMAIL US AND WE WILL DO OUR BEST TO GET YOUR ORDER MADE AND SHIPPED OUT ASAP. PLEASE ALLOW UP TO 3 WEEKS FOR THE LICENSE PLATE PURSES TO BE MADE AND SHIPPED.
WHOLESALE ORDERS
PLEASE CONTACT US FOR WHOLESALE ORDERS.
SHIPPING
ALL ORDERS WILL BE SHIPPED VIA UNITED STATES POSTAL SERVICE. MOST ORDERS ARE SHIPPED WITHIN 7-10 BUSINESS DAYS. PLEASE CONTACT US FOR RUSH SHIPPING RATES AND SERVICES AND INTERNATIONAL SHIPPING RATES.
RETURNS
YOUR RETURN/EXCHANGE MUST BE AUTHORIZED PRIOR TO BEING RETURNED. THE ITEM MUST ALSO BE INSURED FOR THE PURCHASE PRICE. THE CUSTOMER IS RESPONSIBLE FOR THE SHIPPING CHARGES TO AND FROM FOR ALL EXCHANGES. THE ONLY EXCHANGES/RETURNS WE WILL ACCEPT ARE FOR OUR ADULT FLOP SANDALS. WE WILL EXCHANGE THEM FOR A DIFFERENT SIZE OF THE SAME DESIGN ON OUR REGULAR ADULT FLOP STOCK DESIGNS ONLY, PROVIDED THEY ARE IN NEW CONDITION, UNUSED. NO EXCHANGES ON BRIDAL, CUSTOM OR KIDS, APPAREL OR ACCESSORIES. THERE ARE NO REFUNDS AS EVERYTHING IS CUSTOM MADE FOR YOU.
REPAIRS
WE WILL GLADLY REPAIR YOUR SANDALS FREE OF CHARGE WITHIN 30 DAYS OF PURCHASE. ALTHOUGH IT IS RARE THAT A REPAIR WOULD BE REQUIRED, WE WANT YOU TO KNOW THAT WE ARE HERE FOR YOU. AFTER THAT TIME, THERE WILL BE A $10 CHARGE PLUS SHIPPING FOR REPAIRS.
SALES TAX
TWINKLE TOES IS REQUIRED BY LAW TO CHARGE AND COLLECT SALES TAX ON ALL PRODUCTS DELIVERED TO THE STATE OF FLORIDA. ALL ORDERS SHIPPED OUTSIDE OF THE STATE OF FLORIDA ARE NOT TAXABLE.
DISCLAIMER
TWINKLE TOES RESPECTS YOUR PRIVACY AND WILL NEVER SELL YOUR PERSONAL INFORMATION TO ANYONE. WE ONLY ASK FOR INFORMATION THAT WE NEED TO COMPLETE YOUR ORDER.
For Special Orders requesting 100% Clear AB Crystals, an additional $10.00 will be added to order
